Charles Edgerton

About Me.

I Am A Business Technologist - Husband - Father

"Obstacles do not block the path, They are the path"

Name: Charles Edgerton

Date Of Birth: 11 November 19..

Address: Atlanta GA, USA

Email: [email protected]

Phone: 678.809.0899

Consultant: Available

Workflow Automation

Business Development

Org Process Creation

IT Infrastructure Support Mgmt

Digital Marketing

Business Coaching

IT Director -  Destiny Achievers Academy Of Excellence

2016 - 2018

Redesigned infrastructure to move away from a Microsoft centric platform to Google Apps For Education, Designed wireless network to support 600+ devices, created a deployment strategy for online state testing.  

IT Director -  Ivy Prep Academy

2013 - 2017

Revamped technology infrastructure and support process to accommodate 500+ wireless devices, built testing technology process and protocols. Created and maintained FERPA Compliance while using Cloud solutions such as Google Apps and Chromebook 1to1

Assistant National Director -  Computer Troubleshooters

2003 - 2020

Responsible for providing business and operations support for Computer Troubleshooter and CPR franchisees looking to start and run a successful technology support business. Created strategies for lead gen, employee management, and SOPs.

Technology Manager -  GE Capital

1997 - 1999

Managed Tier 1 Tier 2 & Security team. Responsible for create benchmark metrics for support to improve first response and resolution time. In 3 months improved metrics to the lowest the department had ever seen.

IT Support Mgr -  Long Island Savings Bank

1995 - 1996

Managed IT support team for the mortgage branch of LISB (EnTrust) We provide desktop, infrastructure support 100+ users

Director of Operations-  Ivy Prep Academy

2019 - Current

Manage Day to Day operations of school campus, Security, Information Technology, Nutrition, Property Management,  

CEO - Aggie Technologies LLC - President -Lead Genetics - Marketing Division

1999 - Current

Founding partner responsible for brand creation, company leadership, employee strategy, future service delivery, & product innovation.

I have developed a business level understanding of the many facets of digital marketing services from SEO to SMO to PPC & Video Production

Digital Marketing

I have developed a master level understanding of how to create and excute strategies for business growth through the implemenation of the 6 disciplines of business.

Business Development

I have developed a business level understanding of cloud integration and API level access to to create workflow automation bridging Sales Pipelines to CRM systems

Workflow Automation

I have developed a master level understanding of target segmentation and demographic segmentation by leveraging Social Media Platforms like Facebook

Targeting

I have developed a professional level understanding of how to recruit for insourced and outsourced workforced talalent in a global market place.

Team Building

I have developed a master level understanding of how to manage infrastructure support from systems to networks.

Infrastructure Mgr

Charles exhibits a passion and focus for what he does that is unprecedented. He works feverishly to stay on top of the latest and greatest in his field and strives to better his clients in those areas. With love for his family, friends, and clients, Charles is a leader in his field. I am happy to refer any colleage, friend, or client to Charles as I can rest easy knowing that they are in good hands. .

Andrew Bell

VP BB&T

Contact Info.